Selling Smarter Final Quiz

Select the correct answer : The four stages of consultative selling are:

Select the correct answer: What does the P in the SPIRIT acronym stand for?

True or False: In order to appear professional, purchase the most expensive clothing you can afford.

True or False: Building trust is an essential part of the sales process.

Select the correct answer: Why might a salesperson avoid selling from a value-based point of view?

True or False: Optimism is a learned skill.

True or False: Sales people are also problem solvers.

Select the correct answer: Cross-selling means…

Selling the customer more of your services than originally requested
Selling the customer an additional item or items that complement the original request
Improving the basic product to increase its value to the buyer
Selling the customer a better, more expensive service in the same area

Select the correct answer: Which of the following statements is an example of positive self-talk?

Select the correct answer: Consultative selling is also called .